|Department:||Practice Improvement and Consulting (PIC)|
The National Council for Behavioral Health (National Council) is the unifying voice of America’s community mental health and addictions treatment organizations. A not-for-profit 501(c)(3) association, the National Council for Behavioral Health’s mission is to advance our members’ ability to deliver integrated healthcare. Together with our 3,400 member organizations, we serve our nation’s most vulnerable citizens — more than 10 million adults and children living with mental illnesses and addiction disorders. We are committed to ensuring all Americans have access to comprehensive, high-quality care that affords every opportunity for recovery and full participation in community life.
The Practice Improvement and Consulting Department (PIC) is central to the National Council’s goal of providing timely and meaningful technical assistance and consulting to community behavioral health organizations and other key stakeholders. As directed by the Director, PIC, the Project Coordinator supports the needs of the department through logistics and administrative support for various projects in a matrix environment, as well as assisting in the day-to-day operations of the department within the framework of the National Council's policy goals, priorities, and annual organizational work plan. We seek candidates who are positive, inventive, proactive, and efficient while maintaining an approachable and professional presence to internal and external audiences.
The National Council is an equal opportunity employer. We embrace diversity and commit ourselves to creating an inclusive environment for everyone.
- PIC Department Activities:
- Coordinating logistics for in-person and virtual meetings
- Developing and monitoring of project outlines and workplans
- Monitoring and reporting on project budgets and financial performance
- Developing tools/templates/systems to support project goals in collaboration with other project staff
- Anticipating project support needs, potential roadblocks, and collaborating with team members to complete tasks
- Proactively communicate and liaise with subject matter experts, funders, consultants, project participants, and staff in other National Council departments
- Supporting grants and contracts proposal development
- Developing content about practice improvement & consulting initiatives for National Council’s network, such as writing announcements or descriptions in National Council e-newsletters or briefly synthesizing research about a specific topic
- Responding to and tracking product and project inquiries
- Responding to member requests for practice improvement-related information
- Completing administrative tasks such as invoice processing, call notes, scheduling and materials preparation
- Other duties, as needed
- Bachelor’s Degree in related field
- At least 1-3 years of experience in customer service, administrative support, and/or project coordination; experience in behavioral health care or public health settings is preferred
- High level proficiency in Microsoft Office and Office365—MS Word, Excel, Outlook, and PowerPoint, and Teams
- Proficiency in virtual meeting/collaboration and project management software (e.g., Zoom, Teams, Asana, Survey Monkey, Higher Logic)
- Strong attention to detail with particular emphasis on financial tracking and invoicing, and data submission and deliverable tracking
- Proactive in managing tasks and projects with little direction.
- Budget management and tracking, and financial monitoring
- Ability to self-manage and work independently.
- Process-oriented to manage and create processes/workflows, identify areas of improvement, and implement them.
- Ability to remain flexible, manage multiple priorities and meet deadlines in a fast-paced environment.
- Exceptional written, oral, and interpersonal skills
- Ability to quickly learn new software platforms and programs.
- Experience in grant and proposal support is a plus
- Problem Solving
- Analytical Thinking
- Results Oriented
National Council is an Equal Opportunity/Affirmative Action Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
National Council uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please contact the Department of Homeland Security at 888-897-7781 or visitwww.dhs.gov/everify
National Council for Behavioral Health uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please contact the Department of Homeland Security at 888-897-7781 or by visiting www.dhs.gov/everify
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