Project Coordinator
Title:Project Coordinator
Department:Practice Improvement and Consulting (PIC)
Location:Washington, DC or Remote
Organizational Overview

Founded in 1969, the National Council for Mental Wellbeing is a membership organization that drives policy and social change on behalf of nearly 3,500 mental health and substance use treatment organizations and the more than 10 million children, adults and families they serve. We advocate for policies to ensure equitable access to high-quality services. We build the capacity of mental health and substance use treatment organizations. And we promote greater understanding of mental wellbeing as a core component of comprehensive health and health care. Through our Mental Health First Aid program, we have trained more than 2.5 million people in the U.S. to identify, understand and respond to signs and symptoms of mental health and substance use challenges.

The National Council is an equal opportunity employer. We embrace diversity and commit ourselves to creating an inclusive environment for everyone.

Position Summary
The Practice Improvement and Consulting Department (PIC) is central to the National Council’s goal of providing timely and meaningful technical assistance and consulting to community mental health and substance use services organizations and other key stakeholders. As directed by the Senior Director/Director of Trauma and Resilience, PIC, the Project Coordinator supports the needs of the Trauma and Resilience Practice Area and the department through logistics and administrative support for various projects in a matrix environment, as well as assisting in the day-to-day operations of the department within the framework of the National Council's policy goals, priorities, and annual organizational work plan. We seek candidates who are positive, inventive, proactive, and efficient while maintaining an approachable and professional presence to internal and external audiences.
The National Council is an equal opportunity employer. We embrace diversity and commit ourselves to creating an inclusive environment for everyone.

PIC Department Activities
  • Coordinate logistics for in-person and virtual meetings
  • Develop and monitor project outlines and workplans
  • Monitor and report on project budgets and financial performance
  • Develop tools/templates/systems to support project goals in collaboration with other project staff
  • Anticipate project support needs, potential roadblocks, and collaborate with team members to complete tasks
  • Proactively communicate and liaise with subject matter experts, funders, consultants, project participants, and staff in other National Council departments
  • Develop content about practice improvement & consulting initiatives for National Council’s network, such as writing announcements or descriptions in National Council e-newsletters or briefly synthesizing research about a specific topic
  • Respond to and track product and project inquiries
  • Respond to member requests for practice improvement-related information
  • Complete administrative tasks such as invoice and procurement processing, call notes, scheduling and materials preparation
  • Support proposal and business development efforts as needed
  • Formatting, citation, and proofreading in Word and PowerPoint
  • Survey and evaluation data collection, analysis and presentation
  • Organizational Activities – Participate in other National Council activities
  • Participate in department, project, trainings and all staff meetings
  • Travel on behalf of the National Council as needed
  • Carry out other duties as assigned

Required Qualifications
  • Bachelor’s Degree in related field
  • At least 1-3 years of experience in customer service, administrative support, and/or project coordination; experience in mental health and substance use services or public health settings is preferred
  • High level proficiency in Microsoft Office and Office365—MS Word, Excel, Outlook, and PowerPoint, and Teams
  • Proficiency in virtual meeting/collaboration, project management, and survey software (e.g., Zoom, Teams, Asana, Survey Monkey, Higher Logic, and Zendesk)
  • Strong attention to detail with particular emphasis on financial tracking and invoicing, and data submission and deliverable tracking
  • Exceptional written, oral, research, citation, formatting, and interpersonal skills
  • Experienced in quantitative and qualitative data entry and data visualization
  • Proactive in coordinating tasks, schedules and projects with little direction
  • Budget management and tracking
  • Ability to self-manage and work independently on certain tasks while contributing to a team project structure and proactively seeking assistance where needed
  • Ability to work with team to identify and implement processes and workflows
  • Ability to remain flexible, manage multiple priorities and meet deadlines in a fast-paced environment
  • Ability to quickly learn new software platforms and programs
  • A self-motivator
  • Seeks to improve how current SOPs can be improved for efficiency
  • Results-oriented with a high attention to detail
  • Experience in grant and proposal support preferred
  • Ability to travel up to 10% (in compliance with CDC guidance regarding the COVID-19 pandemic and in accordance to the approved travel policy of National Council)

Core Competencies
  • Positive Attitude
  • Technical Expertise
  • Time Management
  • Business Acumen
  • Business Development
  • Initiative
  • Diversity Equity and Inclusion
  • Conflict Management
  • Teamwork
  • Analytical Thinking
  • Results Oriented
  • Customer Service
  • Communication
  • Accountability

National Council is an Equal Opportunity/Affirmative Action Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

National Council uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please contact the Department of Homeland Security at 888-897-7781 or
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