|Title:||Director, Practice Improvement|
|Department:||Practice Improvement and Consulting (PIC)|
|Location:||Washington, DC or Remote|
The National Council for Behavioral Health (National Council) is the unifying voice of America’s community mental health and addictions treatment organizations. A not-for-profit 501(c)(3) association, the National Council for Behavioral Health’s mission is to advance our members’ ability to deliver integrated healthcare. Together with our 2,900 member organizations, we serve our nation’s most vulnerable citizens — more than 10 million adults and children living with mental illnesses and addiction disorders. We are committed to ensuring all Americans have access to comprehensive, high-quality care that affords every opportunity for recovery and full participation in community life.
The Practice Improvement and Consulting Department (PIC) is central to the National Council’s goal of providing timely and meaningful technical assistance and consulting to community behavioral health organizations and other key stakeholders. The Director will be based in the PIC Department and will primarily work with an interdisciplinary team to advance the adoption of Certified Community Behavioral Health Clinics (CCBHCs). CCBHCs are the vanguard of a national movement transforming Americans’ access to addiction and mental health services through an integrated care model that emphasizes 24/7 crisis response, collaboration with hospitals and other community partners, and serving as a one-stop shop for comprehensive behavioral health treatment.
The Director will develop and practice improvement initiatives that support the adoption and successful implementation of CCBHCs, working collaboratively with an interdisciplinary team to maximize the value of training and technical assistance the target audience, meet funder expectations, and leverage outputs for the benefit of the behavioral health field. This position assists in the day-to-day operations of the Department and the CCBHC Success Center, within the framework of the National Council's policy goals, priorities, and annual organizational work plan. We seek candidates who are positive, inventive, proactive, and efficient while maintaining an approachable and professional presence to internal and external audiences.
The National Council is an equal opportunity employer. We embrace diversity and commit ourselves to creating an inclusive environment for everyone.
PIC Department Activities
· Serve as an integral part of an interdisciplinary CCBHC Implementation effort including Policy, Practice Improvement, Communications, and other National Council teams
· Oversight and/or direct delivery of high-impact, multi-modal training and technical assistance (T/TA) for CCBHCs and other target audiences; T/TA to generally include development and implementation of tools and toolkits, trainings (virtual and in person), ad hoc consultation and ongoing coaching
· Definition and oversight of scope, financial plan, staffing needs and functional assignments, and overall timeline for assigned projects
· Project leadership, including coordination with internal and external parties, and clear communication of goals, objectives, and strategic context
· Program monitoring and evaluation
· Task oversight of other staff and/or oversight of external consultants and contracts; may include professional supervision of other staff members
· Relationship management with relevant funders and oversight of reports
· Financial monitoring and stewardship of National Council’s resources
· Consistent and proactive communication with senior leadership regarding project activities including, but not limited to, progress on deliverables, subcontract management, financial reports, implementation challenges and mitigation strategies, and potential new opportunities
· Business development, including writing for proposals and participation in discrete areas of strategic planning and outreach
· Provision of responsive, high quality, issue-related and strategy-based technical assistance to National Council state and regional associations, members and other organizations
· Contribution of subject matter expertise to development of tools and resources, presentations, written documents, and strategic plans
· Public speaking at conferences, learning communities, webinars, and key business meeting that facilitate National Council positioning
· Other activities aligned with the priorities and day-to-day activities of the National Council
Organizational Activities – Participates in other National Council activities
· Participates in department and all staff meetings
· Travels on behalf of the National Council as needed
· Carries out other duties as assigned
· Masters’ Degree in Public Health, Social Work, Public Administration, Public Policy, Business or related field
· 8-10+ years of experience in relevant field; knowledge of service delivery and/or financing of mental health and addiction prevention, treatment or recovery services strongly preferred
· Knowledge and experience in CCBHC criteria and implementation; experience working at a CCBHC strongly preferred
· National experience in training and technical assistance design and delivery, including demonstrated experience building diverse, innovative, and customizable approaches to TA delivery; experiencing implementing ECHO models of TA preferred
· Demonstrated leadership and experience managing operations and finances of federal contracts and/or grants; experience working with SAMHSA on a national scale preferred
· Knowledge and experience conducting needs assessments and conducting program or clinical service evaluations
· Demonstrated ability to work with a variety of stakeholders at the local, state, and national level in collaboration with service recipients, peers, and family members
· Experience supporting the growth and development of other staff; professional supervision experience preferred
· Organized and results-oriented with a high attention to detail, ability to multi-task, and meet deadlines in a demanding, fast-paced environment
· Ability to contribute to a collaborative, team-based environment with matrix supervision and fluid project assignments
· Focused and agile under pressure
· Exceptional written, oral, and interpersonal skills demonstrating a high degree of emotional intelligence
· High-level proficiency in Microsoft Office—MS Word, Excel, Outlook, and PowerPoint
· Ability to travel up to 30%
· Problem Solving
· Analytical Thinking
· Results Oriented
National Council is an Equal Opportunity/Affirmative Action Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
National Council uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please contact the Department of Homeland Security at 888-897-7781 or visitwww.dhs.gov/everify.
National Council for Behavioral Health uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please contact the Department of Homeland Security at 888-897-7781 or by visiting www.dhs.gov/everify
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