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National Council for Behavioral Health Mission and Leadership

JOIN OUR TEAM >> Community Impact Manager
Community Impact Manager
Summary
Title:Community Impact Manager
ID:132935
Department:Mental Health First Aid
Location:Washington, DC
Description
Organizational Overview
The National Council for Behavioral Health (National Council) is the unifying voice of America’s community mental health and addictions treatment organizations. A not-for-profit 501(c)(3) association, the National Council for Behavioral Health’s mission is to advance our members’ ability to deliver integrated healthcare. Together with our 3,400 member organizations, we serve our nation’s most vulnerable citizens — more than 10 million adults and children living with mental illnesses and addiction disorders. We are committed to ensuring all Americans have access to comprehensive, high-quality care that affords every opportunity for recovery and full participation in community life. The National Council introduced Mental Health First Aid USA and more than 2 million Americans have been trained.
The National Council is an equal opportunity employer. We embrace diversity and commit ourselves to creating an inclusive environment for everyone.

Position Summary
Mental Health First Aid (MHFA) is an 8-hour course that teaches people how to help someone who is developing a mental health problem or experiencing a mental health crisis to reduce stigma around mental health challenges and support early intervention. The training helps participants identify, understand, and respond to signs of mental illness and substance use disorders. As directed by the Director, Strategic Partnerships, the Community Impact Manager is charged with building coalitions within various community sectors to increase MHFA capacity where it is needed most, and support the strategic growth of MHFA. This individual works collaboratively with MHFA team and National Council staff along with community partners to develop, execute, and evaluate strategies that advance the MHFA’s Community Impact priorities. This individual will support the development of our strategic growth plan and existing Community Impact initiatives. In execution of duties, this position requires conducting presentations, proactive outreach to new organizations in identified sectors, coordinating projects, and working closely with the non-profit community. We seek candidates who are positive, inventive, proactive, and efficient while maintaining an approachable and professional presence to internal and external audiences.

The National Council is an equal opportunity employer. We embrace diversity and commit ourselves to creating an inclusive environment for everyone.

Responsibilities
MHFA Department Activities
  • Responsible for developing, implementing, and managing Community Impact projects and/or initiatives.
  • Develop strong working relationships with community-based organizations, focusing on organizations whose work aligns with the National Council’s growth priorities.
  • Obtain a working knowledge of partner organizations’ programs, offering consultative and resource support as appropriate and needed.
  • Represent the National Council in community meetings and community collaborations relating to Community Impact projects and initiatives.
  • Develop presentations and represent MHFA at relevant events, community forums, conferences, and within collaborative community-based projects. Work to ensure that National Council services are known, understood and accessible to our community partners.
  • Support the development of the strategic growth plan for MHFA through research and strategic planning coordination.
  • Seek out and respond to strategic opportunities that leverage MHFA’s presence in and impact on the community.
  • Supports MHFA training implementation and fulfillment, meeting regularly with large partners and internal stakeholders.
  • Oversees training fulfillment and ensures client needs are being met or grant terms are being fulfilled.
  • Understands contract terms and deliverables and prepares timely materials to support ongoing engagement.
  • Creates and manages all monthly and quarterly client dashboards and reports – provides insights into trends.
  • Collaborates with colleagues to create additional reporting tools to add value to partner relationships and advance instructor support insights and strategies.
  • Drafting progress reports and other materials that describe MHFA implementation projects and results.
  • Developing and/or curating technical resources that benefit the field.
  • Supporting proposal and business development.
  • Occasional public speaking.
  • Other duties, as needed.

Organizational Activities
  • Participates in department and all staff meetings.
  • Travels on behalf of the National Council as needed.
  • Carries out other duties as assigned.

Required Qualifications
  • 5+ years of experience in account management and/or business development and a bachelor’s degree, or commensurate work experience
  • Excellent communication and coalition building skills with an ability to balance, negotiate, and work with a variety of internal and external stakeholders; high level of knowledge and understanding as it relates to business development, connecting programs to funding, creatively generating other resources, and building strategic partnerships.
  • Experience in CRM databases (i.e. Microsoft Dynamics, Salesforce, etc.)
  • Strong communication both verbal and written and with prior Communications/content creation a plus.
  • Ability to collaborate across multiple functional teams to implement cohesive program strategies.
  • Practical understanding of research and statistics and the ability to articulate results.
  • Ability to analyze problems, develop and implement creative solutions.
  • Proven track record of collaboration with diverse groups of stakeholders.
  • Ability to plan and manage multiple tasks.
  • Skill in exercising a high degree of initiative, flexibility, judgment, discretion, and decision-making.
  • Experience in organizational and community development principles and practices preferred
  • Proficiency in virtual meeting/collaboration and project management software (e.g., Zoom, Higher Logic, Asana) preferred.

General Competencies
  • Mission Focused
  • Mission Focused
  • Relationship – Oriented
  • Collaborator
  • Results-Driven
  • Brand-Steward
  • Strategic Community Collaborator
  • Effective and Engaging Communicator
  • Critical Thinking and Creative Problem Solver
  • Planning and Implementation, Embracing Ambiguity

National Council is an Equal Opportunity/Affirmative Action Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

National Council uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please contact the Department of Homeland Security at 888-897-7781 or visitwww.dhs.gov/everify.
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National Council is an Equal Opportunity/Affirmative Action Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

National Council for Behavioral Health uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please contact the Department of Homeland Security at 888-897-7781 or by visiting www.dhs.gov/everify

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The EEO is the Law poster is current. This is the supplement. EEO is the Law Supplement
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