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Associate, Engagement
Summary
Title:Associate, Engagement
ID:132905
Department:Mental Health First Aid
Location:Washington, DC
Description
Organizational Overview
The National Council for Behavioral Health (National Council) is the unifying voice of America’s community mental health and addictions treatment organizations. A not-for-profit 501(c)(3) association, the National Council for Behavioral Health’s mission is to advance our members’ ability to deliver integrated healthcare. Together with our 3,400 member organizations, we serve our nation’s most vulnerable citizens — more than 10 million adults and children living with mental illnesses and addiction disorders. We are committed to ensuring all Americans have access to comprehensive, high-quality care that affords every opportunity for recovery and full participation in community life. The National Council introduced Mental Health First Aid USA and more than 2.5 million Americans have been trained.

The National Council is an equal opportunity employer. We embrace diversity and commit ourselves to creating an inclusive environment for everyone.


Department Overview
The National Council’s Mental Health First Aid department leads a ground-breaking program with over 2 million Americans trained to date, that teach people how to recognize and respond to mental health substance use challenges. Demand for this program comes from an ever-growing base of stakeholders across the country and aligns with the National Council’s full portfolio of public education, technical assistance and policy activities intended to promote healthy minds and strong communities.

Position Summary
Mental Health First Aid is a skills-based training course that teaches participants about mental health and substance-use issues. The training gives participants the skills needed to reach out and provide initial help and support to someone who may be developing a mental health or substance use problem or experiencing a crisis.

As directed by the Director, Engagement, the Program Associate will be responsible for overseeing Mental Health First Aid Instructor engagement activities such as new Instructor webinars, writing content for the Instructors blog, and coordinating online communities. The Program Associate will development support and engagement opportunities for the Mental Health First Aider community in alignment with the Mental Health First Aid instruction experience.

Responsibilities
  • Coordinate virtual Instructor engagement strategies to provide adult and youth MHFA Instructors with the resources and support to teach their courses. Strategies may include monthly webinars, online communities, newsletters, email content, etc.
  • Collaborate with the communications team to create content for the Instructor blog and Instructor newsletter.
  • Support the planning and coordination of in-person events for Instructors including the Instructor Summit and relevant meetups.
  • Develop engagement opportunities for First Aiders to enhance their post-instruction experience; resource development and context creation
  • Coordinate other engagement strategies as identified and developed to motivate and support the program audiences
Required Qualifications
  • Bachelor’s degree or equivalent experience in related field.
  • 2-3 years of relevant work experience in a related field.
  • Proficiency with Microsoft Office Suite products.
  • Experience with using a CRM database and web or cloud-based conferencing platforms.
  • Experience in online meeting platforms (i.e., Zoom, GoToWebinar, Adobe Connect, etc.).
Knowledge, Skills and Abilities
  • Outstanding customer and interpersonal skills.
  • Excellent written communication skills.
  • Comfort presenting information in both virtual and in-person formats.
  • Exceptional organizational and time management skills; a strong team player.
  • Demonstrated ability to plan, take initiative, set priorities, and exercise sound judgement in a fast-paced environment.
  • Proven ability to manage multiple projects on deadline with competing priorities.

National Council is an Equal Opportunity/Affirmative Action Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

National Council uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please contact the Department of Homeland Security at 888-897-7781 or visitwww.dhs.gov/everify.
 
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National Council is an Equal Opportunity/Affirmative Action Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

National Council for Behavioral Health uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please contact the Department of Homeland Security at 888-897-7781 or by visiting www.dhs.gov/everify

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The EEO is the Law poster is current. This is the supplement. EEO is the Law Supplement
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